Privacy Policy

1. Data Collection

CraftConnect collects the following types of information:

  • Personal Information: Name, email address, phone number
  • Account Information: Username, password
  • Profile Information: Craft interests, skill level
  • Usage Data: Pages visited, services viewed
  • Transaction Data: Booking details, purchase history

For any questions about our data collection practices, please contact us at privacy@craftconnect.com.

2. Data Usage Policy

We use the collected data for the following purposes:

  • Providing and improving our services
  • Processing transactions and bookings
  • Personalizing user experience
  • Communicating about services and promotions
  • Analyzing usage patterns to enhance our platform

We do not sell personal information to third parties. We may share data with service providers when necessary to fulfill bookings or process payments.

3. User Rights

As a user of CraftConnect, you have the following rights regarding your data:

  • Right to access your personal data
  • Right to rectify inaccurate information
  • Right to request deletion of your data
  • Right to opt-out of certain data processing activities
  • Right to withdraw consent for data processing

To exercise these rights or for any privacy-related inquiries, please contact our Data Protection Officer at dpo@craftconnect.com.